Refund policy

Our Promise to You

At Small Town Black Girl Magic, we pour love into every product we offer. Your satisfaction matters deeply to us.

Consumable Products (Coffee & Tea) Because our coffee and tea products are consumable and perishable, we are unable to accept returns on opened items. However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we'll make it right.

Eligible Refunds

• Damaged or defective items upon arrival
• Incorrect items received
• Orders lost in transit

To request a refund, email us at [your email] with your order number and a photo of the issue. We'll respond within 2–3 business days.

Non-Returnable Items

• Opened coffee or tea products
• Items purchased on sale or as final sale

We reserve the right to refuse refunds that do not meet the above criteria.